About Us
Terms & Conditions
Terms and Conditions for Using Space at the Center
Sections:
Event Management
Security
Housekeeping
Good Neighbor Policy/Sidewalk Ushers
Furniture and Equipment
Decorations
No Smoking
Food and Beverages
Alcoholic Beverages
Deliveries
Changes in Room Assignments
Access to Premises
Fees for Use of Space and Equipment
Fee Payments
Cancellation Policy
Personnel Changes
Listing in Center Publications
Miscellaneous Provisions
Event Management
The Information and Referral staff
(I&R) located at the front desk in the lobby, are responsible for safe and
efficient operation of the building. Their instructions are to be followed at
all times.
A Client’s representative in charge
of an event, designated in the Space Use Agreement, is responsible for
communication and coordination with the Center in advance of the event and will
be the prime Client contact with I&R during the event.
When Client’s representative-in-charge arrives, s/he must check in with I&R and continue to be available to I&R should any issues arise that need to be addressed. Any questions/concerns that come up during the event are to be addressed by the Client’s representative to I&R, including any requests of the Center’s Building Services (maintenance) staff. At the end of the event, Client’s representative is responsible for notifying I&R that the event space has been cleared, and to have that okayed by I&R.
Security
The Center’s Code of Conduct is
posted in the lobby and throughout the building. All visitors to the Center are expected to
abide by these rules, and will be asked to leave the building if they do
not. If anyone witnesses something that
seems inappropriate in any way, report it to I&R immediately.
Clients are responsible for
maintaining order and control of members and guests before, during and after
their events. If a guest becomes
disruptive to an event or potentially disruptive to other people or events in
the building and the Client is unable to get the person(s) to leave the event,
the Client must contact I&R immediately; I&R staff will address the
situation, determine its severity, and call the police if necessary.
I&R
staff are responsible for monitoring the security of the building. Their instructions are to be followed at all
times. If at any time a situation arises
where the building must be evacuated, for a drill or in an emergency, Clients’
representatives are responsible for assisting I&R to ensure that all
persons attending events leave the building immediately.
Housekeeping
Note:
It is the client’s responsibility to make sure the event is over and the room
is as clean as it was when they arrived, by the end of the time booked. This is
why it is important to book break down time.
Clients are responsible for the following:
2) Remove all
literature, decorations, signs, etc. and discard unwanted items in the
appropriate receptacles at the end of the event.
3) Dispose of
all liquids in bathroom sinks. Ask
I&R to contact Building Services to escort you to the slop sink to dispose
of leftover ice.
4) Fold tables
and chairs unless instructed by Center staff not to do so. They should be stacked against one wall.
5) The Center
cannot be held responsible for personal belongings. Do not leave belongings unattended at any
time and remove all of them at the end of the event. Give any unclaimed personal belongings to
I&R for lost-and-found. Found items
are kept for eight days and then discarded.
6) Alert
I&R when rented equipment is ready to be returned.
7) Do not
tamper with the building safety equipment, such as fire extinguishers, smoke
detectors, light fixtures, and fuse boxes.
Report any problems with such equipment to I&R immediately.
8) If your room
needs a temperature adjustment, alert I&R and they will make an adjustment
if possible. Do not tamper with
thermostats, and do not open windows.
Good Neighbor Policy/Sidewalk
Ushers
It is very important that the Center
maintain amicable relations with our immediate neighbors, most particularly
regarding their concerns with the traffic and noise generated by the
Center. We expect that Clients will not
conduct any activity that disturbs other occupants of the building or our
neighbors. I&R will alert Clients if
I&R has concerns about noise, or if another Client or a neighbor complains.
To minimize
disruptions to other people in the Center and to people living nearby:
1)
If the
Center determines that they are needed, two or more sidewalk ushers must be
designated by Clients to monitor outside the building and make sure
members/guests leave the premises quietly after events and do not congregate on
the sidewalk in front of the building.
Ushers must report at the beginning of the events to, and are under the
supervision of, I&R. Whether or not
designated sidewalk ushers are required, the leaders of every meeting and event
are responsible for ensuring that their members and guests abide by the Good
Neighbor Policy.
2)
Keep
noise down and don't "hang out" in front of the building or on parked
cars. Meet friends or say good-byes in
the lobby or at the end of the block. To
take a break outdoors during an event, use the Center’s Garden.
3)
The
front doors of the building, the doors from 101 to the Lobby, and the door from
101 to the Garden must stay closed when there are large gatherings or music in
room 101.
4)
Music
should be loud enough for guests to enjoy without disrupting groups meeting in
the building or the Center’s neighbors.
Loud music travels easily and can be extremely disruptive. The Center reserves the right to determine
when music is considered to be “too loud.”
Instructions by I&R to lower music volume must be followed. I&R
staff are authorized to end events if sound control instructions are not
followed.
Furniture and Equipment
Almost every room at the Center
comes equipped with approximately 30 chairs and two 5’ or 6’ rectangular
tables. Additional chairs and tables are
available for no charge. Other equipment
is available for a fee. Requests for
furniture and equipment must be made at least five business days before an
event to Orie Urami, Meeting and Conference Services Manager (orie@gaycenter.org).
No furniture or equipment booking is definite until confirmation has been
received from her.
A/V equipment that has been booked
in advance will be set up in the room by the beginning of the scheduled set up
time. Furniture will be placed in the room, but it will not be set up. Arrangements
can be made in advance for tables and chairs to be set up in advance of an
event, for a negotiated price of between $15 and $50, depending on the set up.
Clients shall always exercise care
in their use of the Center and its equipment.
The Center reserves the right to charge a Client for repair or
replacement of any equipment or furniture that is damaged or missing during the
period it was rented to the Client.
Decorations
All decorations must be approved by
the Meeting and Conference Services Manager in advance.
No decorations may be attached to
sprinkler pipes or light fixtures.
Only masking tape or gaffers tape
may be used to affix decorations.
At the end of the event, any
balloons must be popped by the client within the room rented for the event, and
disposed of in the garbage.
Confetti may not be used.
Smoke/fog machines are prohibited.
If candles are to be used, they must
be in glass containers and the Center must be informed in advance.
No Smoking
Smoking and tobacco chewing are not
allowed within the Center’s facility or on Center grounds: this includes the
Garden and the sidewalk directly in front of the building.
Food and Beverages
Clients are permitted to bring in
food and beverages for events. The
Center does not provide catering services.
Clients are responsible for providing everything necessary for serving
food and beverages. Clients are
responsible for disposing of all unconsumed food and beverages at the end of
their events, as well as removing any coffee urns or catering supplies.
Alcoholic Beverages
Clients must notify the Center at
least five business days prior to any event where alcohol is planned to be
served. Alcohol may not be served at any
event where the majority of those attending the event are under the age of
21. Clients must never provide alcohol
to minors. Alcoholic beverages must be
consumed within the space where the event is being held. It is Client’s responsibility to see that alcoholic
beverages are not carried out of the room booked for Client’s event.
Deliveries
Clients must inform the Center in
advance of the names of all persons or vendors making deliveries for
events. Clients must make their own
arrangements for paying for COD deliveries.
The Center will not take responsibility for COD deliveries. Deliveries for which prior arrangements have
not been made may not be accepted at the Center’s sole discretion, and the
Center will not be liable in any way for the fact or subsequent consequences of
a delivery not being accepted. The Center is not liable for early deliveries
that are accepted and put in the meeting room assigned to the client before the
client arrives: it is preferred that the client arrange for deliveries to arrive
after they themselves have arrived.
Changes in Room Assignments
It is part of the Center’s mission
to provide space to as many community groups and organizations as
possible. To make best use of the
Center’s space, it is necessary on occasion to re-assign spaces. The Center reserves the right to make such
re-assignments. If possible, notice of
re-assignments will be given in advance, but advance notice may not be possible. It is every Client’s responsibility to check
the daily schedule in the lobby to confirm room assignments. It is best not to include room numbers when
advertising events.
Access to Premises
Clients will have access to the
space(s) designated for their events at the times established in the Space Use
Agreements. If Clients require time
before or after the event for preparations and clean-up, the prep/clean time
must be booked in advance and will be included in calculating space-use
fees. If, for its own convenience, the
Center allows additional prep/clean time, Clients will not be charged for such
time. Regardless of any extra prep/clean
time the Center sets, Clients’ access will be as established in their Space Use
Agreements.
Fees for Use of Space and Equipment
The Center charges fees for use of
space and equipment. Fees for space
include time for preparations and clean-up (prep/clean time). The Center reserves the right to adjust fees
at any time with at least 30 day’s notice.
Notice will be deemed sufficient if a written notice is prominently
displayed in public spaces of the Center.
Fees are subject to change upon renewal of any Space Use Agreement.
The Center may require deposits as
it deems necessary, including but not limited to non-refundable deposits on
space fees to guarantee bookings and deposits to offset extraordinary Center
expenses resulting from special events, including but not limited to additional
staff time for access or cleaning. All
deposits will be detailed in the Space Use Agreement. No additional deposits beyond those
documented in the Agreement will be added after the Agreement has been executed
by the Client and the Client has paid the deposit(s) recorded in the
Agreement.
Any clients obligation for payment
of fees extends beyond the term of its Space Use Agreement until such time as
all fees owed are paid.
Fee Payments
Full payment is due on or before the
day of meetings and events.
For special events, the payment
schedule is established in the Space Use Agreement.
Clients with on-going events must
pick up the invoice for each event on the day of the event from the Center office. Payments are not to be given to anyone
except a staff person in the Center Office.
The staff person will acknowledge payment with a signed receipt. Payments can be made in cash, by check or
money order payable to ‘The Center', or by credit card.
On weekends and holidays when the
office is closed, invoices are distributed by I&R in the lobby and Clients
may mail payment accompanied by the invoice to The Center, Attn: Meeting &
Conference Services,
In the event an invoice is
misplaced, payment may be submitted with a note giving the Client’s name and
the date and time of the event.
Cancellation Policy
For non-payment of fees: Payment of
space and equipment fees is due on or before the dates of events. If any payment exceeds 30 days past due, all
future bookings by the subject Client will be suspended until all outstanding
payments are received.
For events cancelled by the Client:
the full deposit will be refunded if the cancellation is made over a week in
advance. If a week or less, half of the deposit will be returned.
Personnel Changes
If during the term of a Space Use
Agreement a Client experiences significant personnel changes, especially in the
prime contacts that are provided to the Center in the Space Use Agreement, the
Client is responsible for notifying the Center of such changes
immediately.
Listing in Center Publications
All activities scheduled at the
Center are eligible for listing in Center Listings, on the Center’s website,
and in the ComingUP! email newsletter, provided that information is received by
the appropriate deadlines. Listings must
be provided in written form to Orie Urami, Meeting and Conference Services
Manager, preferably by email to
Miscellaneous Provisions
Clients will not do or permit to be
done anything that will injure or deface the Center in any manner. This includes but is not limited to putting
up nails, tacks, or screws without receiving permission from Center
staff. Placement of all decorations
shall be with the approval and supervision of Center staff.
Clients agree that no portion of the
sidewalks, entries, vestibules, halls, or ways of access to public utilities
shall be obstructed by the Clients or used for any purpose other than for
entering and exiting a room or the building.
Center staff have the right to enter
any event at any time.
Groups which fail to comply with the Center
Space Use Agreement or the instructions of Center staff will be penalized, either by
putting down an extra deposit for their next event or they will not be allowed
to book additional space and will forfeit future uses of space which have
already been booked.
The Center will not allow space to
be used by any group which will undertake illegal activities within the Center. Clients agree to abide by, conform to, and
comply with all of the applicable laws, rules, and regulations of the
When an event effects the Center’s
regular hours of operations or requires additional staffing from the Center,
the Client will be charged an appropriate fee, to be determined in advance of
the event.
The
Center cannot be responsible for equipment or property that is left or stored
on its premises. Clients may not leave
anything in the Center unless prior arrangements have been made with Center
staff (usually Robert Woodworth or Orie Urami), and even if arrangements have
been made, the Center assumes no responsibility of any kind for the subject
items. The Center reserves the right to
dispose of any property left on the premises after an event is concluded.
Clients may use space only for the
purposes indicated in the Space Use Agreement.
Any change must be approved in advance by Center staff.
Clients entering into Space Use
Agreements with the Center indemnify and hold harmless the Center from any and
all claims for damages or injuries to persons or property arising during the
period covered in the Client’s Space Use Agreement.
Clients agree that the Center shall
not be liable for failure to provide physical properties and services in the
event that such failure is caused by acts or regulations of public authorities,
labor difficulties, strike, epidemic, interruption or delay of transportation
services, delays in construction schedules or any other cause beyond the
control of the Center.
The Center retains the right to terminate any Space Use Agreement
without prior notice if the Client in any way fails to adhere to the rules
outlined in this document. Furthermore,
the Center reserves the right to cancel any future meetings or events sponsored
by the same Client.
Use of the Center's name as a
meeting site in publicity materials does not imply endorsement by the
Center.
Clients may not use the Center’s
logo in any promotional materials without permission from and review of the
material by, the Center’s Director of Communication or his/her designate.
The Center will be held harmless for
any and all damages and penalties arising from the improper use of copyrighted
materials by any Client using space at the Center.
Questions
about these Terms and Conditions may be addressed to Robert Woodworth or Orie
Urami in the Center Office, 212.620.7310.





